Texting solutions
for your retailer!

Learn More Enroll Now

INFINITI Service Text

INFINITI Service Text invites owners to opt-in to service reminder text messages using your retailer's existing Cadence direct mail and email communications. Consumers stay connected to their vehicle's maintenance by receiving real-time mobile notifications for their vehicle service needs.

INFINITI Service Text provides what market research shows customers want:

  • 95% open rate - with most texts read within minutes (or seconds)
  • 7x response rate from texting versus email
  • 50% of customers make a purchase after receiving text marketing
  • 67 million will redeem coupons via mobile phones in 2022
  • 54% want to receive coupons, discounts, and promo codes via text
  • 90% using an SMS loyalty program had a positive experience

Touchpoints

Continue to engage with your customers across multiple channels
such as print, email, and now text

Service Reminder

Text message delivered to customer on service due date

Appointment Reminder

Text message delivered to customer 1 day prior to scheduled service date

After-Service Thank You

Text message delivered to customer within 24 hours of repair order

Overdue for Service

Text message delivered to customer 1 month after missed service interval

Prepaid Maintenance Reminder

Text message delivered to customer on service due date

Last Chance

Text message delivered to customer at 13 months of no service

Recall Reminders

Text message delivered to customers as needed